Privacy Policy

At Le Fleur Restaurant, located at 27 Rue de Grenelle, 75007 Paris, France, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. This policy is effective as of January 1, 2025.

1. Information We Collect

We collect various types of information from and about you, including:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide when making a reservation, signing up for our newsletter, or contacting us through our website or by phone.
• Payment Information: When you make a reservation that requires a deposit or pre-payment, or when you dine at our restaurant, we collect payment information such as your credit card details. This information is processed securely through our payment processor and is not stored on our servers.
• Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is used to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device that enable us to recognize your browser and capture certain information. You can control cookies through your browser settings. For more information, please see our Cookies Policy.

2. How We Use Your Information

We use your information for various purposes, including:

• To Provide Services: To process your reservations, confirm bookings, and provide you with the services you request, such as sending you confirmation emails and reminders.
• To Communicate with You: To respond to your inquiries, provide customer support, and send you newsletters, promotional offers, and updates about our restaurant. You can opt-out of receiving marketing communications at any time.
• To Improve Our Website and Services: To analyze user behavior, identify trends, and improve the functionality and content of our website and services.
• To Personalize Your Experience: To tailor our services and communications to your preferences and interests, such as recommending specific dishes or events based on your past orders or preferences.
• To Ensure Security: To protect our website and services from fraud, abuse, and unauthorized access.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with our business partners who offer products or services that may be of interest to you. However, we will only do so with your consent.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online, such as your credit card details.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your personal information to authorized personnel who need to know that information in order to provide our services.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities in our systems.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
• Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
• Objection: You have the right to object to the processing of your personal information, subject to certain exceptions.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at [email protected] or by mail at the address provided above. We will respond to your request within a reasonable timeframe.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Le Fleur Restaurant
27 Rue de Grenelle
75007 Paris, France

Email: [email protected]

Phone: +33 4 92 66 62 08